Our focus in common law claims is on the early identification of issues and developing a strategic plan for each matter.
We provide comprehensive advice, clear analysis of the issues and a timeframe for resolution.
Our senior lawyers directly manage all claims and take responsibility for achieving client outcomes.
Claims are thoroughly investigated and prepared to provide the optimal available evidence. We use external investigators and our own in-house investigator to ensure quality investigations for each matter.
We communicate all developments, as they occur, and ensure our clients are kept fully up-to-date.
Our senior lawyers are always available to handle client queries throughout the matter be it by phone, email or in person.
We are proven litigation performers. While we settle the vast majority of matters prior to reaching court (or final determination), we recognise the importance of litigation expertise. In more recent years, 80% of our litigated insurance matters that proceeded to judgement were ruled in our client's favour.